Shipping & Processing

Order Processing

All orders are processed within 4-7 business days (excluding weekends and holidays) after you have received your initial order confirmation email. You will receive a follow up email notifiying you when your order has shipped. 

 

Order Status

After your order has been processed by our team, we will send a follow up email notifying you that your order has been shipped, which will include a tracking number that you can use to check on the status of your order. Please be patient and allow up to 24-48 hours for the tracking information to become available. 

Please reach out to us at  PupPawApparelCo@gmail.com or Contact Us if you have not received your tracking information or if you have not received your order within 24-48 hours of your order delivered confirmation email. Provide your full name and respective order number, and we will do our best to resolve the issue. 

 

Shipping Regions

We ship to all regions in Canada and the United States. Unfortunately, we do not ship outside of these two countries but this may change in the future as we continue to grow our business.